How To Run A Successful Business: 3 Proven Tips To Succeed In Your Business
Many aspiring entrepreneurs barely break even, while others really know how to run a successful business. Whether you’re just starting out or stuck in a rut, this article will give you some much-needed advice to help you thrive in your business endeavors.
Below are some of the proven tips on how to run a successful business.
1) Give a good service.
One of the most important things to remember is that service is everything. It can make or break your business.
I’ve seen enough proof of this to really support this advice. When a potential customer walks into your store and is ignored by you or your people, chances are he or she won’t return there a second time.
What’s even more heartbreaking is that the prospect will most likely tell their friends about the experience. Word of mouth is a powerful thing; so make him your ally, not your enemy.
Since you may not always be around, you need to train your staff to be courteous and polite to everyone. They have to attend everyone, even those who look like they are not going to buy anything. They may not be ready to buy now, but they’re more likely to come back if you treat them right. This is one of the keys on how to run a successful business.
2) Take care of your employees.
Happy employees work more efficiently. While he can’t exactly be as generous as Oprah (who actually invited her staff and her families on a long cruise), he can be a bit more forgiving in other ways.
For example, treat them like your friends. Give them the respect and attention that drives them crazy. Give them a raise if they deserve it. Allow them growth opportunities. Treat them to exclusive benefits like a 20% discount on all items in the store. Avoid favoritism because it only encourages rivalry, which is not always healthy in the workplace.
3) Give customers more than they ask for.
Customer value experience. If you want to know how to run a successful business, this is the way to do it. When a client walks into his office expecting a consultation, why doesn’t he offer her a free cup of coffee while he does it? I know someone who has a medium-sized room. In this salon, clients do not just get their hair cut. They also get a nice free head and shoulder massage.
These are very simple tips on how to run a successful business. Money is not always the issue here. Customer service and relationships are what is important above all else.