10 signs a towing company is trustworthy
When it comes to choosing a towing company, for whatever reason you require towing services, it is important to first review a list of model qualifications to separate the trustworthy companies from the “here, today, tomorrow, gone” companies. . If you want to make sure that the demolition company of your choice is trustworthy, then it is best to start by learning the ten signs that measure the level of professionalism and reliability of a company. These signs can help you better assess whether a wrecker company is right for your towing needs. Read on to learn these ten signs and get ready for the next time you need a trailer.
One of the best places to start is by looking for past and current customer reviews. If a business has nothing but terrible reviews from real customers, there is probably no reason to keep evaluating their credentials. Customer feedback is powerful and can better identify a company’s business ethics and workmanship. But keep in mind that customer feedback is sometimes very one-sided. If there are only a few negative reviews, don’t let this stop you from learning more about the company or using their services.
Full rate disclosure
It is important that a towing service is willing and open to disclose all towing prices and fees prior to rendering its services. This shows that you can trust them and that they are honest. It also ensures that you will not be charged additional fees after receiving your services.
Licenses and insurance
Always make sure a towing company has all the necessary licenses and insurance to comply with your state regulations. This is for liability reasons in case of accident or damage to the crane. This also indicates that it is a professional business and that it operates legally.
Employee drug tests
If a towing company employs drug-free drivers, you can be assured that they are qualified, responsible, and capable of providing safe towing services.
Employee background checks
It is also important for a towing company to conduct state and federal background checks on all drivers before hiring them. This ensures that your crane operators are trustworthy and honest citizens.
Employee driving background checks
A towing service should be serious about hiring drivers with valid driver’s licenses and good driving records. This is a sign of professionalism and increases customer confidence.
Certified tow truck drivers indicate the professionalism and qualifications of a company’s driver. Examples of such certifications include Wreck Master, Towing and Recovery Association of America, and state certifications.
A towing company must have an effective 24-hour monitoring system for all towed vehicles. Competent vehicle security thwarts theft and vandalism. You can be sure that your car or truck will still be there when it’s time to pick it up.
Diverse fleet and sufficient equipment
You want to ensure that a towing company has a diverse selection of tow trucks, salvage vehicles, and other specialized towing equipment. Not only does this indicate a higher level of professionalism, it also ensures that they are fully equipped to handle any towing needs or situation.
If an Indianapolis towing company does not have modern navigation systems on their tow trucks, it is probably a small company or a night flight towing service. A small business is not a bad thing, especially for light or fast towing needs, but if you have an expensive vehicle or a complex and difficult towing need, you may want a business with modernized practices, such as GPS systems. This also ensures a faster response time, which means less waiting times.